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👉🏻How to pay
✅Payments Via PayPal®, Credit and Debit Card.
🥰Return policy
Order Cancellation and Processing Policy
Our Returns
Our policy lasts 30 days. If 30 days have gone by since the date of delivery, unfortunately, we can’t offer you a refund or exchange.
We accept returns on products which were shipped out by us and if the item is faulty due to an error on our end (e.g. wrong item or damaged/defective item). Item(s) must be returned together with proof of purchase.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Return Address
Address：Shen zehn shi bao an qu hang cheng jie dao zhou shi lu 650 hao bao xing zhi hui cheng, Shenzhen, GUANGDONG
Please be informed that you are responsible for paying for your own shipping costs for returning your item.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time (2-5 business days) before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.
Exchanges (if applicable)
We only replace items that are defective or damaged. If you need to exchange it for the same item, send us an email.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Note: Please ensure your contact information is accurate to allow timely communication regarding order details. The merchant is committed to providing efficient and transparent order management services.
✈️Shipping policy
SHIPPING METHODS & CHARGES
Your order will be shipped to the specified address according to the shipping method selected during checkout:
| Method | Shipping Time Frame |
| Standard Shipping | 20-25 business days (excluding processing time) |
| Express Shipping | 15-20 business days (excluding processing time) |
Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.
All products are personalized. Some items have longer production days than others. These details can be found on the product pages and throughout the checkout process.
Express shipments require a customer signature upon delivery.
Even if you live outside of the country, don’t fret! We also provide free international shipping to many countries.
Each customer is responsible for any customs charges that may be applied to international shipments. We has no control over these charges and is not responsible for any actions taken by customs or delivery services.
ADDRESS INFORMATION
Please note that it is the customer's responsibility to provide us with a correct and complete shipping address.
If your shipping address is different from your billing address, please specify this during checkout.
SHIPPING NOTIFICATION
When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped.
ESTIMATED SHIPPING
The estimated Shipping date is based on the selected shipping method.Shipping dates are based on business days and they do not include weekends and holidays.
Please note that special orders may have a longer processing and manufacturing time frame.
OUR GUARANTEE
- 100% Money Back Guarantee.
- Fast Shipping.
- Guaranteed safe and secure checkout via: Paypal | VISA | MASTERCARD
- We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.
- If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
✉️Contact Us
Welcome to our website!
The customer has been on our mind since the inception of each of our products. If you have any questions, please feel free to contact us. We will be happy to serve you better.
E-mail: service@vaultedsales.com
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